Archive for 'Elisa victims of society' Theme

StarHub mobile Internet users are less expensive to pay liquidated damages to be 4 months in underserved

Thursday, December 30th, 2010

I copy from one client's description leaving the forum Elisa, what problems he had the mobile Internet:

Joined in the summer became the M-Internet 24Kuu package. (West-Viru County.)
The first few months, no way even worked, I was even offered in order to Youtube.
But as time went on it the worse the service. (Probably came to the new members).
It does not matter whether you are trying to connect with Edge, or 3G with others, the service can not be contacted.
In August, I called customer support and got a response: technical support to investigate the matter.
September helistamistele got the same response.
In October, the same story: no development of any sort.
Were asked to measure the speed of customer support based Speed ​​Test each.
Apt. If I can not be based avatudki page, how to perform the measurement?
No characteristic is: the monthly average of more than 350 Netting and data volume came to 1G.
08/11/2010. formalized representation of a claim. Processed (15days).
08.12.2010. I called customer support and got a response: the answer to the complaint is on the way.
09/12/2010 I went to the termination of formalized representation. Where netipulka but did not withdraw the contract and not completed because I was not willing to pay kästilustasu 1000Eeki.
I wrote a new claim.
12/13/2010 was the end of the first response to the complaint, which reads out that everything is OK, and so it should be.

Answer:

Pay attention to the last sentence ..... m-internet is available in Estonia??
In short: the last 4 months I have not received the M-Internet service, however, by paying a monthly fee for sellle.
Recommendation of the following clients: if you do not want to end the service as soon as the contract, pay the required processing fee, and you could cheaply.
Saving you the monthly payments, which at the time you sent from customer support, technical support and sales offices in.
Today was the last pretensionile answer:

This leads to my following questions: Elisa:
1.Esimest times as information you constructive advise me to your modem to Elisasson kontroliks.
Ie the actual BS.
The device is initially planned for the last 3 weeks of consumption from 40km away, and works beautifully.
Original place of consumption is now netipulk EMT, and initially very similar speeds.
2.Mitte ever, none of Elisa tehn.toe worker visited the client at any technically möötmas is guaranteed to get a stick on M Net connection.
3.Kuidas customers will still be offering the service to read a business case to be resolved unilaterally, if the customer is not satisfied with the service?
I was browsing in the case of consumer protection in their võmalusi: to fill a lot of paperwork, wasted time spent on gasoline, and so managing the public's nerves.

In summary: In January, the 1K to go and pay and terminate the contract and the family at the 4th wipe moblakliendist Elisa phtaks foot.

http://foorum.hinnavaatlus.ee/viewtopic.php?t=373509&start=2560

I've probably written a blog before, this year I have different phones on two occasions called Elisa and tried to offer any packages. Both times I have said that my experience with this company is bad and I do not want them to know.

I'm not going to traumatize their experiences throughout taaskirjeldamisega itself but simply say that their equipment is half töökõlbulikud (my modem was broken 5-7 times a day) and the campaigns they have so much control over their 3G networks have been sold to the level of the EDGE connections are falling. For example, me, this meant a situation where the bank of the extract by subscribing to it, I never got 150 kilobaidist html file, healthy hands, because there was just online banking session is interrupted (time it took about 12 minutes). I made a joke at the time that I have come to the same period of the bank, which had 3 stops away.

Zen and Elisa does not fulfill the promises, do not join them

Sunday, October 3rd, 2010

Zen prepaid card can no longer receive calls when charging is passed over the last 6 months. Me in this leaflet, however, indicated that the system is 6 +1, or one month, you can still answer an incoming call, but not themselves.

Mine was a calling card expired in the second half of September and I was a little surprised when a few days after I tried to call this number and got the message: "This number is not available."

I am going to read out of here, Zen and Elisa have since changed their contract terms. Their website states:

Calling cards to charge at least 1 time for 7 months. Otherwise it loses the mobile phone number, validity and use of this time will not be returned. Speaking time shall be considered an addition of 30 calendar months.

http://www.zen.ee/et/Hinnad/137/Konekaart

I purchased a calling card in July 2009. and the possibility that such a restriction was made sometime in the past, on 7 listen in on the call can not be printed but the text maintains its potential to be.

zen kaart elisa kehtivus leping 7 kuud. Sellest 6 kuud saab välja helistada ja viimasel (seitsmendal) kuul võtta vastu vaid sissetulevaid kõnesid. Tegelikult Elisa / Zen ei täida seda lepingust tulenevat punkti. Autori foto

zen card asa valid contract 7 months. It can be 6 months to make and the last (seventh) for a month, but incoming calls. In fact, Elisa / Zen does not comply with this section under the contract. Author photo

It is possible that calling cards are currently sold at it differently worded but in this case, I feel that Elisa is the top half of the contract unilaterally changed the rules.

I feel that this card has been expired for 6 months, because if this can not be made and reported: "Outgoing calls are limited. Be good to yourself and download time, "and can not log in to this call, it's an expired SIM card. Specifically, I have the 7th listen to this number back to ask. I do not do it and they'll let Elisa dozen unused euros to get yourself. Besides, I had not purchased it not only speak for the mobile Internet, as a call EMT cards do not have day ticket option is available, however, Elisa.

Indeed, I have to think about in such situations as one of the Internet connection should be interrupted for any reason, and I will not overtake the network rather than opting out, but when they need to use an alternative connection.

Hereinafter referred to as the choice is between EMT and Tele2, which essentially means the choice between Tele2, EMT, because I know still do not use the Internet daily tickets.

Unscrupulous Elisa

Saturday, September 25th, 2010

My last contact with this company was in July last year when I graduated from a sense of relief to the mobile Internet. Yesterday they continued with the audacity to call and try to offer any "good" call packages. I listened to the introductory text and told me that this is a very bad experience with the company, or ELISA, and let them call me for more of their offerings. I said this a normal tone of voice, and because the company does not mean despise the poor attitude towards the caller. Total call lasted 25 seconds.

A similar request was not to call them done in a few months when they went to ruin the summer campaign. Indeed, I've had more than one number to the client but will no longer want. First I am dumb and without an internet connection if I pay this company.

Elisa Finland e-mail system does not recognize numbers salasõnades

Tuesday, August 24th, 2010

MTV3 news is that Elisa and Welho e-mail service, strange behavior of the properties described as follows: if the password is "salasõna1", it can also be a "salasõna1234 'writing. The service does not recognize the password at the end of numbers.

The paper states that it does not present a security risk because the user must know the password. But I'll disagree, because the password should be identified with the last character, not to leave the final read.

In addition, it appears that Elisa was aware of the situation but did not see it that required a quick response, as is seen in this security risk.

Sorting is Elisan kyseinen tilanne ollut yhtiön tiedossa.

- Salasanan esittämistapa is whimsical and is korjaus työlistalla. Asia is not kuitenkaan ollut kiireellinen, koska se do muodosta tietoturvauhkaa, toteaa Elisan liittymäliiketoiminnasta Panu the opening pages.

http://www.mtv3.fi/uutiset/kotimaa.shtml/arkistot/kotimaa/2010/08/1173015

These are the stories of StarHub service in their home country.

Corporations must equal the Internet talks to eliminate

Monday, August 23rd, 2010

Feet behind the existing infrastructure has grown with the requirements (video) in the transmission of the BBC and announced by Google, Verizon, AT & T, Skype, Microsoft, Cisco debates the importance of setting a different internet connections.

Will be discussed behind closed doors on how to give priority to services for these companies (Google for YouTube videos, Skype calls are for, etc.) and then at the expense of normal network traffic. Data do not at present distinguish between queries, or who asks and who have given so much interest in the client, however, can not exclude the loss of current equity.

Length can be read


http://www.bbc.co.uk/news/technology-11032409

This phrase, "Do not be evil" Google is sort of a slogan, written by one of the employees of the board's office and from there it went later in the turnover of the company's ethics, descriptive rhyme.

Already, mobile internet users are second-grade citizens because of 3G mobile networks is a high priority calls. If the suit of the speeches are over, it will be truncated by the users of mobile Internet access, up to a full suspension. If we add more to the operating agencies of the EMT, Elisa and Tele2 network overbooking is practiced by (a larger volume contracts with customers are made to the network the maximum capacity) such as the ability to meet customers' laments about Elisa, the permitted speed of 1 MB of the receipt of the morning, between 3 and 5.

Coming to the fourth generation of mobile internet calls and the Internet to resolve the problem, because 4G networks are separate for both channels.